Andy's Rest. Scorecard: High & Lows, as of 10/13/10 - Action News 5 - Memphis, Tennessee

Andy's Rest. Scorecard: High & Lows, as of 10/13/10

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By Andy Wise - bio | email

MEMPHIS (WMC-TV) - It's getting harder to convince restaurant managers and owners to answer the Scorecard, especially when their stores earn food permit suspension notices.

China Wok, 1727 N. Germantown Pkwy in Cordova, TN, earned a 71 with its suspension notice Oct. 13. The inspector's report said:

"no soap at handsink in dish-washing area"

..."no soap (in restroom)"

...which probably explains why a "food-handler did pour dishwashing liquid in bottle, took it to the bathroom and came back to the kitchen to prep food and did not wash hands...said he did wash hands in bathroom (with dishwashing liquid)"

Memphis-Shelby County Health Department Environmentalist Sheila Holman said China Wok retained its 71 on re-inspection.

Piccadilly Cafeteria, 2055 Exeter in Germantown, TN, rated a 73 along with its suspension notice Oct. 11:

"fish fillets (at unsafe food temp)"

"chicken on hot line (at unsafe food temp)"

"drainline broken at handsink, draining on to floor"

The store's manager referred us to Piccadilly's Regional Manager David Jones. Jones did not return Action News 5's voice mail message.

But after our deadline, Piccadilly's Senior Vice President of Operations Chris Sanchez e-mailed this statement:

"At Piccadilly we are deeply concerned about the recent health code violations at our Germantown location.  The violations were unacceptable and all critical items have been corrected immediately.  Our efforts to ensure that we serve only safe and wholesome foods to our guests will continue.  We are dedicated to providing outstanding food in a clean environment at all times."

The Germantown Piccadilly Cafeteria upgraded to an 86 on its follow-up.

According to its health inspection report, Zaxby's, 375 New Byhalia in Collierville, TN, racked up three critical violations and ten non-critical violations to earn a 73, plus a permit suspension notice Oct. 12:

"chicken salad (at unsafe food temp)"

"tongs laying in pan of raw chicken"

"waste water leak in handsink"

"no hot water at handsink in dish-washing area"

"...equipment greasy"

Neil Hancock, Zaxby's district manager, said the Collierville location is typically spic-and-span, but this time, it dropped the ball on its health standards.

"This has served as an important opportunity to reinforce our policies with our dedicated team," Hancock said in an e-mail to Action News 5. "We immediately addressed outstanding issues and received an 87 on our re-inspection."

Environmentalists with the health department confirmed Collierville's Zaxby's earned an 87 upgrade.

HIGH SCORE OF THE WEEK:  Taco Bell, 7858 Wolf River Blvd., Germantown, TN, 98, Oct. 13. 

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