Andy's Rest. Scorecard: Subway Slips - Action News 5 - Memphis, Tennessee

Andy's Rest. Scorecard: Subway Slips, plus scores as of 4/15/11

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By Andy Wise - bio | email

CORDOVA, TN (WMC TV) - A sister's car crash and a rookie's mistakes collided to knock the best performing fast-food chain on the Scorecard off its high horse.

April 15, Subway at 1204 N. Houston Levee in Cordova, TN, received a health inspection score of 74 with a food permit suspension notice:

"trays of cookies and some single serve cups stored next to handsink w/o splash guard"

"food handler put on gloves and handled food without washing hands"

"chicken, pepperoni, salami and meatballs (at unsafe food temps)"

The performance is an anomaly for Subway. It boasts more perfect inspection scores and more High Scores of the Week than any other fast-food chain on the Scorecard (please read/watch this Scorecard report:

Manager Joy Patel allowed Action News 5 to inspect her store April 18. She also offered an explanation.

"The day of the inspection, my sister was in a car accident," said Patel. "I had a new girl come in to open and run the store. She messed up everything."

Patel said the employee failed to turn on the counter warmer and the meatball cooker/warmer, resulting in the food temperature violations.

"We had to throw all the food out (and re-stock the counter)," she said. "I'm very, very sorry."

Our inspection indicated everything seemed to be in order. The Houston-Levee store was clean and bustling with customers. Patel's awaiting the health department's follow-up.


Milano's Pizza, 7625 Highway 64., Bartlett/East Memphis, 98 on April 13. 

The Sawmill Café, 8323 Highway 51 N., Millington, TN, 98 on April 14. 

McDonald's, 1666 Winchester Rd., Whitehaven, 96 on April 11. 

The Lunch Box, 1211 Union Ave., Medical Center, 96 on April 14. 

Bob's Sports Bar & Grill, 2244 Whitten Rd., East Memphis, 95 on April 12. 

Subway Café, St. Francis Hospital, 5959 Park Ave., East Memphis, 95 on April 12. 

Burger King, 2348 Lamar Ave., Bethel Grove, 95, date not noted. 

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