Andy's Rest. Scorecard: Cordova Subway's Redemption - Action News 5 - Memphis, Tennessee

Andy's Rest. Scorecard: Cordova Subway's Redemption

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By Andy Wise - bio | email

(WMC TV) - Grace. Forgiveness. Redemption. 

This week, a Cordova, TN, sub shop blessedly received all three.

Subway, 1204 N. Houston Levee Rd., rated one of the Scorecard's High Scores of the Week with a 96 on its health department inspection Sept. 6.

"It's a nice clean spot," said customer Rodney Dabney of Cordova. "I like to come here and eat when I get the chance."

This chance was the second one for Joy and J.P. Patel's Subway.

In April, their Subway landed the Low Score of the Week with a 74 after a multitude of mishaps.

Joy's sister was seriously injured in an auto accident. She left a rookie employee in charge of the store so she could rush to the hospital.

The employee accidentally left the counter warmer off.

The entire day.

Food spoiled. The counter, a mess. 

As luck would have it, a health department environmentalist just happened to show up in a surprise inspection (please click on the Scorecard report here:

Six months later, the Patels' employees are on their A-game:  stricter hygiene standards, point-on procedures, better food quality.

"I want to try to best my food quality and everything," said a humble J.P. Patel.

A 22-point jump in six months. I'd say that's a personal best.

PERFECT SCORE ALERT:  Gigi's Cupcakes, 4709 Poplar Ave., East Memphis, 100 on Sept. 9.

Gigi's Cupcakes constantly updates its menus -- standard and seasonal -- of gourmet cupcakes.

It's not uncommon for loyal customers to clean out Gigi's specials, like the Kentucky Bourbon Pie cupcake (Bourbon cake with pecans & chocolate chips; Bourbon cream cheese frosting with pecans, chocolate chips, caramel and ganache [chopped chocolate & cream]).

But what's uncommon is how Gigi's staff competes to keep the kitchen clean.

"We have a routine, and we have a checklist, and then we make a little game out of it where we pull different work-to-do tasks out of a bucket to make sure it's clean," said Gigi's employee Christyna Stewart.

The friendly competition paid off in perfection.

LOW SCORE OF THE WEEK:  Applebee's, 2890 Bartlett Blvd., Bartlett, TN, 71 on Sept. 6:

"employee sweeping the floor with gloves on, handling ready to eat food with same gloves, never changing gloves'

"red meat sauce (at unsafe food temp)"

"waste water at prep sink...leaking on to floor"

"Nothing is more important than the health and safety of our guests," said Darren Brown, director of operations for Applebee's corporate office in Lenexa, KS. "We have corrected each reported issue and are conducting our own daily inspections until we are confident that good habits are in place." 


Taco Bell, 9821 Highway 64, Lakeland, TN, 98 on Sept. 6 

Dinstuhl's, 436 Grove Park, Laurelwood Shopping Center/E. Memphis, 98 on Sept. 8 

Papa John's Pizza, 4213 Summer Ave., Berclair/E. Memphis, 97 on Sept. 9 

CD's Place, 3307 S. Third St., South Memphis, 97 on Sept. 8 

Crescent Center Deli, 6075 Poplar Ave., Crescent Center/E. Memphis, 97 on Sept. 7 

Subway, 1204 N. Houston Levee, Cordova, TN, 96 on Sept. 6 

Wet Willie's, 209 Beale St., Downtown Memphis, 95 on Sept. 6 

Blimpie's Sub Shop, 7557 E. Brooks Rd., Walker Homes/S. Memphis, 92 on Sept. 8 

McDonald's, 5255 Elvis Presley Blvd., Whitehaven, 92 on Sept. 7 

Red Robin, 1231 N. Germantown Pkwy, Cordova, TN, 91 on Sept. 6 

China Spring, 1204 N. Houston Levee, Cordova, TN, 90 on Sept. 6 

Rio Azul Mexican Restaurant, 1204 N. Houston Levee, Cordova, TN, 90 on Sept. 6 

Wendy's, 5541 Poplar Ave., East Memphis, 88 on Sept. 9 

McDonald's, 1755 Getwell Rd., East Memphis, 88 on Sept. 6 

At The Bistro, 2063 Brooks Rd., Airport Area, 87 on Sept. 8 

Lenny's Sub Shop, 4085 Summer Ave., Berclair/E. Memphis, 87 on Sept. 2 

Burger King, 1985 E. Brooks Rd., Airport Area, 86 on Sept. 8 

Boss Pit Stop Barbecue, 1621 Getwell Rd., East Memphis, 86 on Sept. 6 

Tops Bar-B-Q, 3353 Summer Ave., Berclair/E. Memphis, 85 on Sept. 7 

O'Charley's, 6045 Stage Rd., Bartlett, TN, 82 on Sept. 6 

#1 Chinese Kitchen Buffet Restaurant, 1219 Getwell Rd., East Memphis (near U of M Park Ave. campus), 82 on Sept. 6 

CiCi's Pizza, 3474 Plaza Ave., Poplar Plaza/East Memphis, 81 on Sept. 6 

McAlister's Gourmet Deli, 3482 Plaza Ave., Poplar Plaza/East Memphis, 80 on Sept. 6 

Hi Tone Café, 1913 Poplar Ave., Midtown Memphis, 77 on Sept. 7 

Cottage Restaurant, 3297 Summer Ave., Berclair/E. Memphis, 76 on Sept. 7 

El Porton Mexican Restaurant, 65 S. Highland St., Poplar Plaza/East Memphis, 75 on Sept. 6 

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