Tuesday, May 21 2013 3:17 PM EDT2013-05-21 19:17:20 GMT
(WMC-TV) - Thunderstorms could hit Shelby County by 2:30 p.m. The storms are currently in Tate and DeSoto Counties, moving toward Shelby County. Additional thunderstorms are expected to move east, hittingMore >>
Thunderstorms could hit Shelby County by 2:30 p.m. The storms are currently in Tate and DeSoto Counties, moving toward Shelby County.More >>
Tuesday, May 21 2013 2:48 PM EDT2013-05-21 18:48:47 GMT
(WMC-TV) - The Grizzlies have had a day and a half to digest what they did wrong in game one of the Western Conference Finals. They say the San Antonio Spurs played well, but the Grizz did not, and thatMore >>
The Grizzlies have had a day and a half to digest what they did wrong in game one of the Western Conference Finals.More >>
Tuesday, May 21 2013 1:57 PM EDT2013-05-21 17:57:15 GMT
(WMCT-TV) - The man accused of killing a police officer will avoid a fourth trial after striking a plea deal. He will walk free. Action News 5's Nick Kenney reports from the courtroom that Timothy McKinneyMore >>
The man accused of killing a police officer will avoid a fourth trial after striking a plea deal. He will walk free.More >>
Tuesday, May 21 2013 11:20 AM EDT2013-05-21 15:20:01 GMT
(WMC-TV) - The Memphis housing market has stabilized and is improving, according to Shelby County Trustee David Lenior. So what is causing the improvement? One of Lenior's duties is to make forecastsMore >>
The Memphis housing market has stabilized and is improving, according to Shelby County Trustee David Lenior.More >>
Tuesday, May 21 2013 10:32 AM EDT2013-05-21 14:32:08 GMT
(WMC-TV) - Thirty-five different power outages have been reported throughout Memphis. At least 1,218 customers are affected by the outages. A few of the bigger outages are in the Frayser and Bartlett areas.More >>
Thirty-five different power outages have been reported throughout Memphis.More >>
MEMPHIS, TN -
CONSUMER PAY-OFF: SIGNS OF A SCALPER SITE
* A venue's legitimate site or its authorized ticket site will always say, "The official site..." A scalper site may say "official tickets" or "official vendor," but it cannot say "official site" under violation of law, according to The Orpheum's Vice President of Ticket Sales, Teresa Ward.
* CODE WORDS/PHRASES. Third-party resale sites will say "not affiliated with venue," "secondary market" or "resale marketplace."
* MISSPELLINGS. Scalper sites tend to be loose with their spelling. We found one that spelled official "offiicial." Some will say "theater" when the official venue spells it "theatre."
* MISSING SEAT LOCATIONS. Resale sites often do not reveal the tickets' seat locations. That's because some sites don't actually have the tickets in their inventory yet.
(WMC TV) - If you're just Googling for a ticket, you're asking for trouble.
Third-party ticket resellers love search engines. All they have to do is buy an ad on Google or Yahoo that puts their link at the top of the page and looks just enough like the real venue.
Then boom: they're snaring consumers like Libba Ellington.
Ellington of Brownsville, TN, didn't know The Orpheum Theatre's web address by heart, so she Googled it to hunt four tickets for an upcoming show of Romeo & Juliet.
The first site that popped up was Box Office Memphis.
Sounds local. Sounds like The Orpheum's box office.
Ellington wished she knew. Because she plugged in her credit card and bought four tickets for about $53 a piece.
When the tickets arrived, their face value was $15 a piece.
"I felt like, at that point, I had been taken advantage of," said Ellington.
Box Office Memphis is really Secure Box Office. In Mercer Island, Washington.
That's Washington state.
Near Seattle. Not Memphis.
Teresa Ward, vice president of ticket sales for The Orpheum Theatre, said Aaron and Aileen Song of Song Entertainment run Secure Box Office. Ward said they set up dozens of secondary market web sites made to look like they're stationed in any city: Box Office Atlanta, Box Office Seattle, etc.
The Songs didn't return our attempts to reach them. Ward's not surprised.
"Sites (like Box Office Memphis) use 'robots' to buy tickets from the actual venue," said Ward. "They can actually grab up the first few rows in a minute's time.
"We can't tell when someone's gobbling up blocks of tickets because they will use different names or same name, different addresses, different credit cards."
Ward said sometimes, an unauthorized ticket reseller doesn't even have possession of the tickets it's advertising. It uses what Ward calls "speculative ticketing" to see just how much buyers will pay before the broker grabs stacks of tickets.
That's assuming the broker actually buys the tickets. Ward said a friend found that out when he bought show tickets from a broker he thought The Orpheum had authorized.
"And he never got the tickets," Ward said. "He was buying 'speculative tickets' without knowing it. They never had the tickets."
Tennessee State Rep. Ryan Haines, R-Knoxville, has drafted a bill that would require third-party ticket sites to post both the face value of tickets and their sale prices. Resellers would also have to prove they have possession of the tickets they're reselling, as well as reveal their seat locations.
The legislation would also allow venues to use paperless ticketing to admit customers. Their credit cards would essentially become their tickets.
Ward's lukewarm on the idea of paperless ticketing. "It's inconvenient for the fans," she said. "If you wanted to buy the tickets for a gift for a friend, then you've got to come with the friend (to the show)."
Ward asked The Action News 5 Investigators to post the following points about the best ways to purchase tickets to The Orpheum Theatre's events:
* Call The Orpheum Box Office at 901-525-3000 between 9 a.m. and 5 p.m. weekdays and during show days on the weekend or Ticketmaster at 1-800-982-ARTS.
* Visit our official website, which will forward you to Ticketmaster -- at www.ticketmaster.com. The Official Site of The Orpheum Theatre: www.orpheum-memphis.com (don't forget the dash). Make sure you're on the official Orpheum site by checking the URL. Look for phrases that mention "this site is not affiliated with any venue," etc.
* Visit our ticket counter at Booksellers at Laurelwood or Ticketmaster ticket centers at Guest Services booths in Oak Court Mall and Wolfchase Galleria.
* Visit our box office at the theatre during the same business hours as mentioned above.
Tuesday, May 21 2013 10:36 AM EDT2013-05-21 14:36:49 GMT
(RNN) – A day after long track tornadoes devastated Shawnee and Edmond, OK, another round has begun near Oklahoma City.KOCO broadcast a slow rotating cloud that slowly extended down towards the groundMore >>
Dozens of people have died after a second day of tornadoes twisted through Oklahoma, this time taking aim at the town of Moore, south of Oklahoma City.More >>
LAWRENCE COUNTY, AR (KAIT) - Lawrence County Sheriff Jody Dotson has confirmed the body of a young female has been found in the Black River near the Lawrence/Randolph County line. We have a crew onMore >>
Lawrence County Sheriff Jody Dotson confirms the body of a young woman found in the Black River near the Lawrence and Randolph County lines Saturday evening is that of Sidney Randall.
Tuesday, May 21 2013 12:51 AM EDT2013-05-21 04:51:42 GMT
(WMC-TV) - Two people were airlifted to The MED after a stabbing near the Tipton/Shelby County line Monday night. According to officials, three people were stabbed at 25 Kelly Cove off of Tracy Road. TheMore >>
Two people were airlifted to The MED after a stabbing near the Tipton/Shelby County line Monday night.More >>
Tuesday, May 21 2013 1:33 AM EDT2013-05-21 05:33:24 GMT
(WMC-TV) - Most people associate the word strep with strep throat. But imagine a strain of strep with side effects so shocking and dangerous that it leads to obsessive compulsive disorder (OCD). Mid-SouthMore >>
Most people associate the word strep with strep throat. But imagine a strain of strep with side effects so shocking and dangerous that it leads to obsessive compulsive disorder.More >>
Tuesday, May 21 2013 2:42 PM EDT2013-05-21 18:42:15 GMT
Residents in tornado-stricken Moore, OK, await news on missing love ones Tuesday, a day after a massive tornado devastated the city, killing at least 51. Rescuers worked all night, with particular attentionMore >>
The tornado, with winds up to 200 mph, cut a 20-mile stretch as wide as two miles through the Oklahoma City metro area. The medical examiner's office reported 24 people died, including nine children. More >>
Monday, May 20 2013 7:31 PM EDT2013-05-20 23:31:04 GMT
(WMC-TV) - Parents and students are reacting to the dress code policy for Shelby County Schools. If your child goes to a former school within Memphis City Schools, they will continue to wear uniforms. ShelbyMore >>
Parents and students are reacting to the dress code policy for Shelby County Schools.More >>
Tuesday, May 21 2013 9:13 AM EDT2013-05-21 13:13:27 GMT
(WMC-TV) - Students at a Memphis high school are celebrating the success of one of their own as the Memphis Grizzlies gears up for another game against the Spurs. Teachers and staff at Lausanne CollegiateMore >>
Students at a Memphis high school are celebrating the success of one of their own as the Memphis Grizzlies get ready for another game against the Spurs.More >>
Tuesday, May 21 2013 12:59 AM EDT2013-05-21 04:59:43 GMT
(WMC-TV) - When many Memphians think of the Bluff City they think of Elvis, barbecue, and now the Grizzlies – but many also think of Action News 5's Joe Birch. A young Joe Birch stepped into the ActionMore >>
When many Memphians think of the Bluff City they think of Elvis, barbecue, and now the Grizzlies – but many also think of Action News 5's Joe Birch.More >>
Monday, May 20 2013 12:10 PM EDT2013-05-20 16:10:06 GMT
(WMC-TV) - Arlington High School senior Taylor Flake thought she was making history when her classmates elected her to be the school's first African-American class president. "It's more than just me representingMore >>
Arlington High School senior Taylor Flake thought she was making history when her classmates elected her to be the school's first African-American class president.
So when the school started planning for the commencement, Flake said she was shocked to find out that she was not among those chosen to speak.More >>