Consumer Reports: disappointing features in new cars - Action News 5 - Memphis, Tennessee

Consumer Reports: disappointing features in new cars

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MEMPHIS, TN -

(WMC TV) - Consumer Reports found that a number of new cars are disappointing their owners once they look a little closer.

Some 2013 models don't come with a spare tire and jack. Instead, you might find a sealant kit and a small air compressor. Neither is going to be any help if your tire's sidewall is damaged. You'll have to be towed.

Consumer Reports said eliminating the jack and the spare saves the car-maker money, but it could leave consumers stranded.

Other rude surprises for new-car owners:  economical cars such as the Subaru Impreza
are coming equipped with expensive performance tires. They are designed to provide better handling and braking. But replacing a set of those tires can cost as much as $1,000.

Watch out for car-makers touting "three-person" rear seats. Consumer Reports found the center spot is often mighty tight. Try before you buy.

Another heads-up: salespeople may push for an extended warranty, but Consumer
Reports
said skip it because what you pay in premiums is likely to be more than you'll
save in repair costs. Keep an emergency savings fund instead.

Also, don't think you have to buy all- or four-wheel drive to get more grip on slippery
roads in all kinds of driving situations. That just gives you more grip for going
forward and backward, but it doesn't help when cornering or braking. ALL new cars can
help you in those situations because electronic stability control and anti-lock brakes are
now standard.

Consumer Reports said if you have young children, another feature that can be
disappointing is the LATCH anchor system for child safety seats. The system is
supposed to make it easier to secure a child seat. But Consumer Reports' tests have
found that LATCH anchors in numerous vehicles are tucked so far behind the seat
cushion that they are very hard to use. 

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