Consumer Reports: Avoiding unscrupulous movers - Action News 5 - Memphis, Tennessee

Consumer Reports: Avoiding unscrupulous movers

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MEMPHIS, TN -

(WMC TV) - More people move in June than in any other month. Consumer Reports said be wary. 

The Better Business Bureau got more than 8,000 moving-company complaints last year. But there are ways to avoid getting ripped off.

If a company insists on giving you an estimate over the phone or Internet instead of 
coming to your home, that's a bad sign. Never sign a document that has a lot 
of blank spaces. Beware movers who use unmarked trucks. 

To find a legitimate mover with a good reputation, seek out recommendations from 
real-estate agents or friends who have actually used the company. Consumer Reports recommended getting estimates from at least three companies and making sure the 
companies are licensed.

There's a helpful website, ProtectYourMove.gov, that lists all companies licensed for 
interstate moves and their complaint histories. You can also check the ratings of the Better Business Bureau.

If there's a problem, such as damaged or missing goods, notify the mover immediately. 
If you think you've been defrauded, contact your state attorney general or consumer 
protection department.

Consumer Reports said be aware moving companies are allowed to charge a certain 
percentage above their estimate upon delivery. Also worth knowing, regulations are 
different if the move is out of state as opposed to within state lines. You can get more 
information about regulations both in-state and out at ProtectYourMove.gov.

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