Andy's Restaurant Scorecard: the trouble with Ryan's - Action News 5 - Memphis, Tennessee

Andy's Restaurant Scorecard: the trouble with Ryan's, plus scores

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A Horn Lake, MS, restaurant got itself into a little trouble in its latest health inspection. A Horn Lake, MS, restaurant got itself into a little trouble in its latest health inspection.
Horn Lake, MS -

(WMC-TV) - You know things went bad at your local buffet when three managers pass the buck -- and your friendly neighborhood restaurant reporter -- up the corporate ladder.

Ryan's, 988 Goodman Rd., earned a "C," the lowest letter grade a Mississippi restaurant can score, on its July 24 health inspection.

According to the inspection report, violations included:

"food received at proper temperature NOT OBSERVED"

"proper cooking time and temperature NOT OBSERVED"

"proper reheating procedure for hot holding NOT OBSERVED"

"insects, rodents and animals not present:  NOT IN COMPLIANCE"

A shift manager tossed me to Ryan's hospitality manager, who insisted I speak to the restaurant's general manager Jason Jones. After six attempts, I reached Jones -- only to be told I must talk to Ryan's corporate spokesperson.

She insisted on an e-mail statement:

"We work hard to exceed health department regulations. While an 'average' rating might be acceptable to many establishments, we were not up to our own standards on the day of our most recent inspection. We are working to improve our rating and welcome input by inspectors." - Kim Miller, Ryan's spokesperson

SCORES OF THE WEEK IN MEMPHIS/SHELBY COUNTY:

Edible Arrangements, 6641 Poplar Ave., The Carrefour at Kirby Woods Shopping Center/East Memphis, 100 on July 26 

La Michoacana, 4091 Summer Ave., Berclair/East Memphis, 99 on July 22 

J. Alexander's Restaurant, 2670 N. Germantown Pkwy, Near Wolfchase Galleria, Cordova, TN, 99 on July 25 

Lenny's Sub Shop, 6300 Poplar Ave., East Memphis, 98 on July 25 

Sonic Drive-In, 3685 S. Mendenhall Rd., Fox Meadows/SE Memphis, 97 on July 26 

Wendy's, 1593 Union Ave., Midtown Memphis, 97 on July 26 

Baskin Robbins, 859 N. Germantown Pkwy, Cordova, TN, 97 on July 23 

KFC, 4549 Elvis Presley Blvd., Whitehaven, 97 on July 25 

KFC, 1699 Union Ave., Midtown Memphis, 97 on July 26 

Lenny's Sub Shop, 4085 Summer Ave., Berclair/East Memphis, 96 on July 22 

Popeye's Chicken, 4624 Elvis Presley Blvd., Whitehaven, 96 on July 25 

Alondra's Smoothies & Juice Snacks, 1405 Getwell Rd., U of M Park Ave. Campus Area/East Memphis, 96 on July 25 

Mi Mexico, 3967 Summer Ave., Berclair/East Memphis, 90 on July 25 

Genghis Grill, 5849 Highway 72, Near the Ridgeway Loop/East Memphis, 83 on July 22 

Little Caesar's Pizza, 8257 Highway 51 N., Millington, TN, 82 on July 24 

Checkers, 3240 Austin Peay Hwy., Raleigh, 82 on July 25 

Tokyo Grill, 2801 Kirby Parkway, Near Kirby/Quince – East Memphis, 82 on July 23 

El Mezcal, 1492 Union Ave., Midtown Memphis, 82 on July 22 

Happy Wok, 3685 N. Watkins St., Frayser, 81 on July 25 

Rugby Café, 2961 Overton Crossing St., Frayser, 76 on July 23 

Nam King, 6496 Winchester Rd., Hickory Hill/SE Memphis, 76 on July 25

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