Memphians voice parking meter complaints - Action News 5 - Memphis, Tennessee

Memphians voice parking meter complaints

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MEMPHIS, TN -

(WMC-TV) – Some people are complaining of kinks in the new downtown Memphis parking meters, but the city says any problems are likely isolated.

The city has yet to make new parking meters fully operational and many people have yet to fully appreciate them.

At least 400 new parking meters were installed in Memphis this week alone.

Ron Olsen from FM 100 said, "If you don't have change…and a lot of times you don't have change…it gives you a chance to use a credit card."

The new meters were a big hit to radio legend Olson, until Friday.

"Well, today, I didn't have change and I tried to use two credit cards and it wouldn't accept either one of them," Olson told Action News 5.

He got a ticket, like this driver, while trying to figure it out. In fact, the officer was not even done writing it.

"I said the system's not working. How am I getting a ticket if I can't get a parking ticket, you know, for the car? And he said ‘You should have brought some change,'" said Olson.

He had issues with one of the multi-space kiosks, which are placed in areas where you now need to look for these signs.

Olson tried to use one of the kiosks again. He said, "alright now, I've got to credit card number two."

Neither of Olson's cards worked, again. "Credit card not accepted," said Olson.

Other cities have reported issues with similar meters and in some instances overcast skies have been to blame.

Each parking meter has a solar panel attached to it.

In an e-mail, the city's Director of Engineering, John Cameron, told Action News 5's Jason Miles, "The software has registered several credit card transactions over the last couple of days at this location. The software did not indicate any credit card failures…We have not been able to duplicate the problem."

Both Olson and Jason Miles can verify that he followed the instructions.

"The moral of the story is: bring you some change!" Olsen laughs.

The word "coins" is misspelled as "coint" on many of the new meters. The city says the vendor should correct that issue next week, possibly even remotely.

The city will automatically be alerted to issues once software is fully operational.

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