Getting repairs after a winter storm wreck - Action News 5 - Memphis, Tennessee

Getting repairs after a winter storm wreck

Posted: Updated:
Source: MGN Online Source: MGN Online
BIRMINGHAM, AL (WBRC) -

Vehicles were abandoned all over our highways and neighborhood streets after Tuesday's weather event and many cars were damaged.

Ginger Lowrey at Riverchase Collision Repair says you need to know your rights as a consumer before getting your car worked on. Lowrey says choose a body shop that will back up their work.

"I think anybody shop that will offer you a warranty for a long as you own the vehicle is going to be a reputable shop," said Lowrey. "I think you have to be real careful when you file insurance claims. Often times you will be sent to a preferred shop and they are preferred because they give that insurance company discounts in exchange for volume."

Lowrey says also know what you're paying for.

"You don't want a lot of junk parts or aftermarket parts, they're generic and may void warranties on your vehicle," said Lowrey. "Most people don't know that aftermarket parts are not crash tested. So if you buy a 5-star minivan that's crash-tested, then you throw aftermarket parts on it, it will not be a 5 star crash rated minivan anymore."

And she says get your vehicle to a shop as soon as possible.

"If your vehicle is repaired you will not be charged storage fees at a repair facility. You will be charged storage fees if it is towed to a tow lot. I would pick a shop, have a vehicle towed to the shop you want to have it repaired at, and then you will avoid any extra charges," she said.

Lowrey recommends these websites for consumers:

www.yourvehicleyourchoice.com

www.stopsteering.com

www.alarise.com

Copyright 2014 WBRC. All rights reserved.

  • Most Popular StoriesMost Popular StoriesMore>>

  • April Mugshots

    April Mugshots

    Tuesday, April 15 2014 11:48 AM EDT2014-04-15 15:48:25 GMT
    James SiebenthalJames Siebenthal
    The following are mugshots and charges of individuals arrested between April 1-4 by the Sullivan County Sheriff's Office.More >>
    The following are mugshots and charges of individuals arrested between April 1-4 by the Sullivan County Sheriff's Office.More >>
  • 7-year-old girl writes book after mother's death

    7-year-old girl writes book after mother's death

    Friday, April 18 2014 8:31 AM EDT2014-04-18 12:31:56 GMT
    (WMC-TV) - Most 7-year-old girls are playing dress up and reading books, but one Mid-South girl is the exception—not just reading but writing books. Shiloh Sanders talked about the inspiration behind herMore >>
    Most 7-year-old girls are playing dress up and reading books, but one Mid-South girl is the exception—not just reading but writing books.More >>
  • Teen killed in crash after prom

    Teen killed in crash after prom

    Saturday, April 19 2014 3:47 PM EDT2014-04-19 19:47:48 GMT
    (WMC-TV) - A young man's life was taken too soon. It was supposed to be a high school memory of a lifetime for Andrew Archer, but prom night turned into a tragic night for his family and friends. His promMore >>
    It was supposed to be a high school memory of a lifetime for Andrew Archer, but prom night turned into a tragic night for his family and friends.More >>
Powered by WorldNow